Legal terms governing your use of the soka4d online gaming platform
For the purposes of these Terms and Conditions, the following definitions apply:
By registering an Account, accessing the Platform, or using any Service offered by soka4d, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and soka4d.
If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close your Account by contacting our customer support team. Continued use of the Platform following any amendment to these Terms constitutes acceptance of the amended Terms.
Important: soka4d reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms periodically. Material changes will be communicated via email or prominent notice on the Platform.
To register an Account and use the Services provided by soka4d, you must meet all of the following eligibility criteria:
You must be at least twenty-one (21) years of age at the time of registration. soka4d strictly prohibits minors from accessing or using the Platform. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate Account suspension and forfeiture of any funds or winnings.
You must have the legal capacity to enter into binding contracts under the laws applicable in your jurisdiction. You represent and warrant that you are not legally prohibited from gambling under any applicable law, regulation, or court order.
The Services offered by soka4d are intended for residents of Indonesia. By registering an Account, you confirm that you are physically located within Indonesia at the time of accessing the Platform and placing any wagers. Use of VPN, proxy servers, or other methods to disguise your location is strictly prohibited and will result in Account termination.
Each Player is permitted to maintain only one (1) Account with soka4d. Opening multiple Accounts, whether under your own name or using false identities, is strictly prohibited. Discovery of duplicate Accounts will result in closure of all associated Accounts and forfeiture of balances and winnings.
If you have previously self-excluded from gambling activities or have been excluded by another gaming operator, you must not register an Account with soka4d. It is your responsibility to refrain from gambling if you have identified that you have a gambling problem.
To create an Account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, mobile phone number, and chosen username and password. You agree to update this information promptly if it changes.
soka4d is required by law and industry regulations to verify the identity of all Players. You agree to provide the following documentation upon request:
Failure to provide requested documentation within a reasonable timeframe (typically 7 days) may result in Account suspension and restriction of withdrawals until verification is complete. All documents must be clear, legible, and unaltered.
You are solely responsible for maintaining the confidentiality of your Account credentials (username and password). You agree not to share your login information with any third party. Any activity conducted through your Account will be deemed to have been authorized by you. You must notify soka4d immediately if you suspect unauthorized access to your Account.
Providing false, inaccurate, or misleading information during registration or verification constitutes a material breach of these Terms and may result in immediate Account termination and forfeiture of funds. soka4d reserves the right to conduct periodic verification checks at any time.
soka4d accepts deposits via Indonesian bank transfer (including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon) and Indonesian e-wallets (including OVO, DANA, GoPay, ShopeePay, and LinkAja). All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
The minimum deposit amount is Rp 20,000 for e-wallet transactions and Rp 50,000 for bank transfers. Maximum deposit limits vary by payment method and Player verification status. VIP Players may request higher limits by contacting customer support.
Most deposits are processed instantly. In rare cases, processing may take up to 15 minutes. If your deposit has not been credited to your Account within one hour, please contact customer support with your transaction reference number.
You may request a withdrawal of your Account balance at any time, subject to the following conditions:
Standard Players can expect withdrawal processing within 1 to 24 hours. VIP Players receive priority processing with most withdrawals completed in under 15 minutes during business hours. Processing times do not include bank or e-wallet settlement times, which are determined by the financial institution.
soka4d is committed to preventing money laundering and terrorist financing. All deposits must be wagered at least once (1x turnover requirement) before withdrawal is permitted. soka4d reserves the right to conduct additional due diligence and request source of funds documentation for large transactions or suspicious activity patterns.
From time to time, soka4d may offer Bonuses, promotions, tournaments, or other incentives to Players. Each Bonus is subject to specific terms and conditions including Wagering Requirements, game restrictions, maximum bet limits, and expiration dates. These terms will be clearly stated in the promotional materials.
Unless otherwise stated, all Bonuses are subject to Wagering Requirements that must be satisfied before withdrawal of Bonus funds or associated winnings is permitted. Typical Wagering Requirements range from 10x to 40x the Bonus amount. Contributions toward Wagering Requirements vary by game type, with slots typically contributing 100% and table games contributing a lower percentage.
soka4d has zero tolerance for Bonus abuse. Prohibited activities include but are not limited to: creating multiple Accounts to claim the same Bonus repeatedly, colluding with other Players, using automated betting systems or bots, placing opposite bets to meet Wagering Requirements with minimal risk, or any other activity that exploits Bonuses contrary to their intended promotional purpose. Detected Bonus abuse will result in cancellation of Bonuses, voiding of associated winnings, and possible Account termination.
soka4d reserves the right to cancel, modify, or withdraw any Bonus at any time without prior notice. Players who have already claimed a Bonus before cancellation will be permitted to complete the Wagering Requirements under the original terms.
Each Game available on the Platform operates according to specific rules provided by the game supplier. It is your responsibility to understand the rules, paytables, betting options, and odds of any Game before placing real-money wagers. Game rules are accessible from within each Game or by contacting customer support.
All slot games, video poker, and virtual casino games on soka4d use certified Random Number Generator systems that ensure fair, unpredictable, and unbiased outcomes. Each game result is statistically independent of previous results. RNG systems are regularly audited by independent testing agencies.
Sports bets are settled based on official results as determined by the relevant sports governing body. In the event of match postponement, abandonment, or cancellation, settlement rules vary by sport and bet type as outlined in our sportsbook rules. Disputes will be resolved using official statistics and results from recognized sports data providers.
Live dealer games are streamed in real-time from professional studios and are conducted by trained dealers. Video feeds may experience occasional technical interruptions. In such cases, games will be paused and resumed once connectivity is restored. If a game cannot be resumed, all bets will be voided and stakes returned.
In the event of a game malfunction, software error, incorrect odds display, or technical fault, soka4d reserves the right to void affected bets and refund stakes. Players must report suspected errors immediately. Continued play after becoming aware of an error may result in forfeiture of winnings derived from the error.
The following activities are strictly prohibited and constitute material breaches of these Terms:
Violation of these prohibitions will result in immediate Account suspension or termination, forfeiture of Account balance and winnings, and potential legal action. soka4d cooperates fully with law enforcement authorities in investigating suspected criminal activity.
soka4d strives to provide continuous, uninterrupted service but does not guarantee that the Platform will be available at all times. The Platform may be temporarily unavailable due to maintenance, technical issues, third-party service provider failures, or circumstances beyond our reasonable control. We shall not be liable for any losses arising from service interruptions.
The Platform and all Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. soka4d does not warrant that the Platform will be error-free, secure, or free from viruses or other harmful components. You use the Platform at your own risk.
To the maximum extent permitted by applicable law, soka4d shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, loss of data, or business interruption. Our total liability to you for any claim shall not exceed the amount deposited into your Account in the preceding six months.
You agree to indemnify, defend, and hold harmless soka4d, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your breach of these Terms, violation of applicable law, or infringement of third-party rights.
You may close your Account at any time by contacting customer support and requesting Account closure. Upon closure, you must withdraw any remaining Account balance. Accounts with pending Wagering Requirements may be subject to forfeiture of Bonus funds.
soka4d reserves the right to suspend or terminate your Account immediately, without prior notice, if we reasonably believe you have breached these Terms, engaged in fraudulent activity, abused Bonuses, created duplicate Accounts, or violated any applicable law or regulation. Upon termination for cause, you forfeit all Account balances, winnings, and Bonuses.
Accounts that remain inactive (no login or gaming activity) for twelve (12) consecutive months may be classified as dormant. Dormant Accounts may be subject to a monthly maintenance fee of Rp 50,000 deducted from the Account balance. If the balance is insufficient, the Account may be closed.
Upon Account termination or closure, all licenses granted to you under these Terms immediately cease. Sections of these Terms that by their nature should survive termination (including indemnification, limitation of liability, and governing law provisions) shall remain in full force and effect.
These Terms and Conditions shall be governed by and construed in accordance with international gaming standards and best practices applicable to the online gaming industry. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of international arbitration.
If you have a complaint or dispute regarding the Platform or Services, you must first contact our customer support team in writing at [email protected]. We will investigate your complaint and respond within 10 business days. If the matter cannot be resolved through customer support, you may escalate to our management team for further review.
Any unresolved disputes shall be settled through binding arbitration in accordance with international commercial arbitration rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a class action, consolidated action, or representative action. You waive your right to participate in any class action lawsuit or class-wide arbitration.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or if you require assistance with your Account, please contact our customer support team using the following methods:
For legal or compliance inquiries, please use the email address above with "Legal Department" in the subject line. All formal legal notices must be submitted in writing via email.
Document Version: These Terms and Conditions were last updated on January 15, 2026. This document supersedes all previous versions. Players are encouraged to review these Terms regularly to stay informed of any changes.
You must be at least 21 years old and a resident of Indonesia to use soka4d services.
Identity verification is mandatory before withdrawals. Provide valid ID and proof of address.
Each player may maintain only one account. Multiple accounts result in closure and forfeiture.
All bonuses are subject to wagering requirements. Read terms carefully before claiming offers.
Bonus abuse, collusion, and fraud are strictly prohibited and result in account termination.
Contact our support team first for any disputes. Escalation to management available if needed.
Our customer support team is available 24/7 to help clarify any terms, answer your questions, or assist with your account.
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